Support

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Consumer Grievance and Escalation matrix

  • Immediate
  • Two Hours
  • Four Hours
  • Eight Hours

Escalation Level 1

Contact Point : Help desk

9319227500 Shift Engineer

Escalation Level 2

Contact Point : Technical Officer

9888221284 Arun Saini

Escalation Level 3

Contact Point : Additional Director

9888221384 Gurpreet Singh

Escalation Level 4

Contact Point : Director

9915318469 Dinesh Saini
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